Techhansa Solutions

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Data center services

Today's customers are less concerned with the availability of their infrastructure and more focused on the availability of their "services." In the past decade, many multibillion-dollar enterprises have entrusted their IT infrastructure and operations to ensure the continuous availability of IT services for their business users.

Our role is to simplify, optimize, standardize, and automate your IT infrastructure and operations. By streamlining deployment processes, reducing management complexities, and establishing a robust foundation for data center automation and administration, we help achieve:

  • Reduced IT infrastructure expenses
  • Enhanced end-user efficiency by minimizing downtime
  • Increased IT productivity

Monitoring Services

TechHansa’s Monitoring services leverage various tools to oversee the health and performance of systems, networks, storage devices, operating systems, applications, databases, and backups. This comprehensive monitoring offers high-level visibility into the management of IT components within a data center. It empowers organizations to take proactive measures in identifying and resolving issues before they materialize, thereby averting potentially critical impacts on business operations.

Our team of specialists at the Network Operations Center (NOC) is well-equipped to provide 24×7 monitoring of your IT infrastructure, helping you attain your desired IT service level objectives. We possess expertise in utilizing tools such as SolarWinds, Splunk, and IBM Netcool.

Furthermore, to expedite diagnosis and recovery, we employ automation in response to incidents. Instead of relying on conventional manual processes and notification delays, our IT process automation (ITPA) system responds swiftly, following established diagnostic, escalation, and remediation protocols. This approach reduces the workload on your team and enhances the efficiency of issue resolution.

Server Management

Our server-related services encompass both remote and onsite administration and management of operating systems, application infrastructure, solution design, implementation, migration, upgrades, and ongoing remote support. Our comprehensive services include:

 

  1. IT Infrastructure Design and Deployment:

    • Implementation, configuration, and upgrading of IT infrastructure.
    • Expertise in migration, advanced troubleshooting, and performance tuning.
    • Proficiency in virtualization and enhancing OS security.
    • Specialization in OS hardening for platforms such as AIX, Linux, Solaris, HP-UX, and Windows.

  2. Steady State Support:

    • DCM offers steady state support, either onsite or through remote assistance, for the administration and management of IT infrastructure.
    • Our team of specialists and subject matter experts (SMEs) provides round-the-clock support, ensuring continuous service availability.
    • We operate from a fully equipped 24×7 Operations Center (NOC) with a secure network infrastructure to deliver remote support to our valued customers.

Storage Management

Storage was once a straightforward affair, but today, it’s measured in terabytes (TBs) and petabytes (PBs) and is constantly evolving. Customers now manage storage both on-premises and in cloud-based applications. Our services encompass:

  1. Comprehensive Solution Deployment:

    • We plan, design, build, implement, and administer storage solutions using industry best practices.
    • We leverage trusted storage systems and software from reputable providers like IBM, HP, Hitachi, EMC, and NetApp.

  2. Expertise in Storage Systems:

    • With extensive experience, we excel in configuring, upgrading, migrating, consolidating, and advanced troubleshooting of various storage systems.

  3. Cloud Storage Evaluation:

    • We evaluate and recommend different types of cloud storage solutions to suit your specific needs.

  4. Cloud Integration:

    • Our services include seamless integration of on-premises and cloud-based storage environments for enhanced efficiency.

  5. Performance Tuning:

    • We specialize in performance tuning to optimize your storage infrastructure’s capabilities and ensure smooth operations.

Backup & Recovery Services

The current magnitude of data, its substantial value to enterprises, and legal obligations have underscored the strategic significance of effective data management. In today’s landscape, rapid access to vast data repositories for extended periods is imperative.

Central to data management is the crucial aspect of backup. Ensuring the capability to recover data in instances of deletion, destruction, or loss is paramount. Additionally, archiving has gained newfound importance due to evolving regulations such as HIPAA, Sarbanes-Oxley, and FRCP, which continually shape the guidelines for long-term data retention. We provide a diverse array of proven data backup solutions.

Our services encompass:

  1. Cloud Backup Design:

    • We specialize in designing cloud backup solutions using public cloud infrastructure.

  2. Enterprise Backup Solutions:

    • Our expertise extends to the design, implementation, configuration, upgrading, migration, and advanced troubleshooting of enterprise backup solutions.
    • We are proficient with leading solutions like IBM Spectrum Protect, HP Data Protector, Legato, EMC Avamar, and Symantec NetBackup.

  3. Disaster Recovery Architecture and Implementation:

    • We excel in architecting and implementing robust disaster recovery solutions to safeguard your data and ensure business continuity.

Facility Management

Elevating efficiencies, cost reduction, and ensuring continuous availability rank as primary objectives for modern data center administrators. Our proficiency lies in adeptly overseeing data center facilities across diverse platforms.

We effectively coordinate and manage an array of systems including PAC (Physical Access Control), BAS (Building Automation Systems), Security, Fire Suppression Systems, Power infrastructure, CCTV (Closed-Circuit Television), Access Management Systems, and more.

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